Mon, July 31

The era of digital customer service has already arrived.

A modern person does not imagine his life without the Internet and is used to working around the clock with an instant response in instant messengers, social networks, marketplaces. He expects, or rather even requires the bank to have the same indicators in terms of speed and availability. To remain successful, banks need to follow customer service trends anywhere in the world by 24/7 to go beyond standard branches and expand the list of services provided.

What will happen next?

Details in an interview with Bogdan Misevec, Head of Remote Banking Systems of SYSTEM TECHNOLOGIES, at the link.